Return & Exchange
Our website address is: https://hafizstationery.com.
At Hafiz Stationery, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help with a simple and fair return process.
What You Can Return (and What You Can’t)
1. Return Eligibility
Returns or exchanges are accepted within 4 days of receiving your order.
Items must be unused, in their original packaging, and accompanied by a purchase receipt.
Applies to both in-store and online orders.
Opened or used items
Customized or made-to-order products
Clearance or final sale items
Items returned without original receipt or packaging
To request a return or exchange:
Call or WhatsApp us at 03016607115
Or email us at hafizsns@gmail.com
Mention your order number, reason for return, and attach pictures (if applicable)
Our team will guide you through the next steps.
Customer is responsible for return shipping costs unless the product was incorrect or damaged upon arrival.
Items must be returned safely packed to avoid damage in transit.
Refunds are processed within 3–5 working days after receiving and inspecting the returned item.
Refunds are made via original payment method or bank transfer for COD orders.
Shipping charges are non-refundable unless the return is due to an error or damaged item.
Returns will not be accepted after the 4-day window.
We reserve the right to refuse returns that do not meet the above criteria.
We may update this Return & Exchange Policy from time to time. Changes will be posted on this page with an updated effective date. Please review periodically for any updates.
For questions or assistance, feel free to contact us:
Hafiz Stationery
📍 Hafiz Stationery, Near UpSkills Computer Center, Lari Ada Qila Didar Singh
📧 Email: support@hafizstationery.com
🌐 Website: www.hafizstationery.com
📞 Phone: 03016607115
