Questions & Answers
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📦 Orders & Delivery
Do you deliver all over Pakistan?
Yes, we offer delivery nationwide via trusted courier partners.
What are your delivery charges?
Delivery charges vary based on location and order size. Free delivery is available on orders above Rs. X.
How long does delivery take?
Orders typically arrive within 3–5 business days in major cities and 5–7 days in remote areas.
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via SMS or email.
🛒 Products & Availability
Are all items available in stock?
We try to keep all items updated, but availability may vary. If an item is out of stock, we’ll notify you promptly.
Can I request bulk or wholesale quantities?
Absolutely! Please contact us directly for bulk pricing and wholesale orders.
Can I get a product that’s not listed on your website?
You can reach out to us with your request, and we’ll do our best to source it for you if available.
Do you sell branded stationery items?
Yes, we stock both local and international brands like Dollar, Piano, Dux, Pelikan, and more.
Do you restock out-of-stock items?
Yes, popular items are restocked regularly. You can also contact us to get a restock estimate.
Are your products original and genuine?
Yes, we only sell authentic and quality-checked stationery items from trusted brands.
🏪 General Questions
Do you have a physical store?
Yes! You can visit our store at Qila Didar Singh, Gujranwala. Store timings: 7AM to PM.
Do you offer school/office supply packages?
Yes, we provide customized school kits and office stationery packages on request.
Are you available on weekends?
Yes, our website accepts orders 24/7. For customer support or physical store hours, please check our schedule.
Can I place an order on WhatsApp or phone?
Yes, we accept orders via WhatsApp and phone. Contact us at 03016607115.
Do you offer discounts for schools or offices?
Yes, we offer special pricing for institutions placing bulk or recurring orders.
Can I get a printed invoice with my order?
Yes, each order includes a printed invoice. You can also request a soft copy via email.
